Case studies.

Engagements we’ve run, what we installed, what changed.

Featured engagement

Professional ServicesAIOS Install → Run

$22K

Build engagement

$100K+

Follow-on pipeline

~40%

Case processing tighter

“We had been pitched by a dozen AI vendors. RAC was the first firm that showed us the problem before trying to sell us the fix.”
Managing Partner

A mid-market law firm in the Western US came to us after hearing Ed on a podcast. They weren’t in the market for another vendor. They’d been pitched by a dozen of them.

What we installed

The Blueprint prioritized Context, Data, and Intelligence first, which is the right shape for a professional services org. Automation came after, on the workflows where the acceptance bar had been earned.

What Run looks like

They’re in Run now. Monthly working session with Ed, retainer scoped to ongoing tuning and new automations as the practice evolves. When their caseload mix shifted last quarter, the Intelligence layer got retuned in a week.

The takeaway

The managing partner now opens her laptop to a brief instead of a backlog.

What we’re currently building

These are Builds currently in Run. Full case studies publish after full cycles close.

In flight

Multi-location service business, Western US

Installing Layers 1-3. Unified operational dashboard across locations plus a daily leadership brief for the owner-operator.

Layer focus: Context, Data, Intelligence

In flight

Mid-market e-commerce operator, eight-figure revenue

Layer 4 focus. Automating reorder triggers, supplier communications, and inventory reconciliation against live sales data.

Layer focus: Automate

In flight

Professional services firm, mid-market

Full install across all five layers with embedded team training on voice, prompt hygiene, and approval patterns.

Layer focus: All five layers

See the method we run on every engagement.Start with a Fit Check.